The Team at Excellence In Care
At Excellence In Care, our dedicated team is committed to providing the highest standards of education and care. Each member plays a vital role in fostering a supportive and collaborative environment for both educators and families. Together, we strive to create enriching experiences for children and ensure that every aspect of our service reflects our core values of innovation, inclusivity, and excellence.
Kimberley Diefenbach - Approved Provider / Educational Leader / Director
‘With a passion to protect all children’
At Excellence in Care, my team and I are dedicated to fostering a supportive and committed staff network to uphold the highest standards of care and education. This allows our educators to focus on directly engaging with the children and providing essential support to their families. Our commitment ensures that every member of the Excellence in Care family receives the attention and care they deserve—just like a true family.
Paul Diefenbach - Approved Provider / Director
‘Embracing innovation and reflective practice that shapes the way forward'
As the Acting Director of Excellence In Care, alongside Kimberley, Paul exemplifies professionalism and dedication. He fosters a collaborative and welcoming environment focused on delivering the highest quality education and care. With over a decade of experience as the partner of an educator, he brings valuable insights into the vital role that an educator's family plays, recognising how this inclusiveness enhances the care and development of children.
Yvonne Stewart - Support Coordinator
'Identifying areas we can improve upon and commit to continual improvement.'
Yvonne serves as Excellence in Care’s Support Coordinator. In her role, she is the first point of contact for all incoming communication, managing child placements, addressing inquiries from educators and parents, and handling general office duties. Yvonne collaborates closely with Kylie Smith to ensure the best outcomes for everyone involved.
Kylie Smith - Support Coordinator
'Our children should be properly introduced to the world in which they live.'
Kylie is Excellence In Care's Support Coordinator, responsible for overseeing and supporting the Field Coordinators to help them reach their full potential across all platforms and settings. She regularly visits educators in their working environments, often engaging with new and prospective educators looking to join our EIC family. As a crucial foundational team member, Kylie plays a key role in guiding the company alongside our Directors. You may also hear her on the phone as she supports the admin team!
Cathy Nicholson - Field Coordinator
'Family Daycare; children feel secure, loved, and encouraged to learn and grow.'
Cathy is Excellence In Care's Field Coordinator, overseeing educators in the Gold Coast area and its surroundings. She provides daily support to educators in their working environments and develops learning resources for the children and educators within our family daycare service.
Sue Corke - Field Coordinator
'Education is not preparation for life; education is life itself'
Sue is Excellence In Care's Field Coordinator, responsible for overseeing educators in their working environments on a daily basis. She plays a key role in supporting EIC's digital Activity Time, an online program that allows children in our care to engage with our service and connect with other like-minded educators.
Deana Bloom - Field Coordinator
'Children are our future; let's invest in them by providing quality care and education'
Deana is a Field Coordinator at Excellence In Care, playing a vital role in overseeing the daily operations of local educators' working environments. She actively supports the monthly Playdates and is dedicated to driving the vision of a collaborative, family-centered future for family daycare.
Imogen Diefenbach - Social Media Manager / Administration
'You are what you share..'
Imogen is the dedicated Social Media Manager at Excellence In Care, where she plays a vital role in managing and overseeing the distribution of EIC's social media content across various digital platforms. She has also created a range of advertising and infographic materials tailored for educators and coordinators to use effectively. In addition to her social media responsibilities, Imogen assists with various office duties, and you might even hear her on the phone from time to time!
"Exceptional Talent, Unmatched Philosophy, and Years of Expertise"
Having met our team, you can be confident in our exceptional talent. Whether you’re joining us as an educator or a family, rest assured that our philosophy is truly unparalleled.
